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FREE SHIPPING ON SELECTED COUNTRIES - FREE RETURNS - PAYMENT SECURED

DUE TO OUR ANNUAL STOCK TAKE, ALL ORDERS PLACED AFTER THURSDAY 28/03 9:00 AM WILL BE DISPATCHED ON TUESDAY 09/04. THANK YOU FOR YOUR UNDERSTANDING.

Shipment

Please refer to the table below:

 

ZONE A B C D
COUNTRIES Austria, Belgium, Denmark,France, Germany Luxembourg, Netherlands  Czech Republic, Hungary, Ireland, Italy, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden  Bulgaria, Croatia, Estonia, Finland, Latvia, Lithuania, Greece*, Romania United Kingdom
DELIVERY TIME DPD Standard Delivery: 3 to 5 business days DPD Standard Delivery: 3 to 6 business days DPD Standard Delivery: 3 to 5 business days *UPS for Greece  UPS Standard Delivery: 3 to 5 business days 
DELIVERY COST FREE for a minimum of 49.95€ DPD Standard Delivery: 6.99€ FREE for a minimum of 99.95€ DPD Standard Delivery: 9.99€ FREE for a minimum of 99.95€ DPD Standard Delivery: 15.99€ *UPS for Greece FREE for a minimum of 99.95€ UPS Standard Delivery: 9.99€

 However, no delivery will be made in the following territories:

 - The Canaries, the Balearic Islands, and the enclaves of Ceuta and Melilla, the Principality of Andorre,

- The French Overseas departments and Territories (presently the Overseas Departments and Regions, the overseas communities and French Polynesia), Corsica, the Principality of Monaco,

- The Channel Islands of Jersey and Guernsey.

- The Island of Madeira and Açores. 

Specifications:

Orders are prepared and shipped from the Vendor’s warehouse in the Netherlands.  The delivery time and costs depend on the specific arrangements for preparing the order, the mode of delivery that is selected and the destination.

As specified in article 3 above, the delivery times are indicated in business days (Monday through Friday, apart from public holidays)

These delivery times do not take into account preparation of the order; therefore, an additional day is to be added for any order placed after 2:00 p.m. (GMT+1h). Any order placed before 2:00 p.m. (GMT+1h) will be processed during that day (Excluding UK orders).

Orders placed on a Friday, Saturday, Sunday or public holiday in Europe are processed only on the following Monday or business day. Also, during certain periods, particularly during sales and inventories or during periods of unusually heavy demand, as an exception, the delivery times may be somewhat longer than normal.

The Vendor extends its best effort to comply with the specified time limits; however, it shall not be held responsible for delays imputable to the shippers.

Under no circumstance shall the Vendor be held responsible for any late delivery due to erroneous or incomplete indications of the address.

Upon the Vendor’s confirmation of the order, the Customer is advised of the time for delivery of his order and the delivery monitoring number will be transmitted to him. He will then be able to connect to the shipper’s site via a hypertext link to monitor the forwarding of his order.

The delivery date is the date on which the Customer or a third party designated thereby, other than the shipper, receives the Products, or the date of first notice of delivery.

 

To cancel an order please write an email as soon as possible to b2c.services@globebrand.com or call us at (+33)558498970: Monday till Thursday 09: 00-13: 00/14: 00-18: 00 and Friday 09: 00/12: 00.

As specified above, the delivery times are indicated in business days (Monday through Friday, apart from public holidays).

Orders will be sent the same day if placed before 1PM or the following day.

Orders placed on a Friday, Saturday, Sunday or public holiday in Europe are processed only on the following Monday or business day.

After your order is sent, you'll receive an email with the tracking number by your carrier. You can also keep an eye on your order's tracking in your account.

At the moment, it's not possible to be delivered at your closest shop. You can still come by your favorite shop to make your shopping! Feel free to contact them before to be aware of the products and collections they have in shop.

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